Thank you for choosing Level Up Tuition SG. We strive to ensure your satisfaction with our online courses. If you are not entirely satisfied with your purchase, we’re here to help.

1. Refund Eligibility

1.1. To be eligible for a refund, you must request a refund within [number of days] days of your course purchase.

1.2. Only courses that have not been accessed or completed are eligible for a refund.

2. Refund Process

2.1. To request a refund, please contact us at [contact email] with your name, email address, and order details.

2.2. Once your refund request is received and verified, we will process your refund within [number of days] days. Refunds will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

3.1. Course fees are non-refundable once the course has been accessed or completed.

4. Contact Us

4.1. If you have any questions or concerns about our return policy, please contact us at [contact email].

5. Changes to This Policy

5.1. We reserve the right to update or change our return policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

By using our Services, you agree to the terms of this return policy.

Last updated: [14 Mar 2024]